Return and Refunds

You have a period of 14 working days without giving a reason to return the product, starting on the day of delivery. In order to evaluate the product during the grace period, the consumer may evaluate the product as it is permitted in a regular store.

Love Toys & Lingerie can not be returned for hygienic reasons, provided the item is faulty. These products will be accepted if the shipping container is unopened.

The other articles can only be in its original packaging (if reasonably possible) and be returned intact.

If you want to return something, we request that you contact us here for the first time via online contact form.
You must provide at least your full name and order number.