Do you need live help?

What's live help about?

What questions can you ask?

We advise you on our products (private use, gifts...), how to order, shipping, delivery, billing....

Having difficulties finding the one and only perfect toy?  We'll give you our expert opinion!

Live Help is free of charge!

How to use Live Help?

Click on the "Live Help" button situated on the right side of the page.

Automatically, a CHAT window will be opened and you will be asked to wait for an employee to chat with you.

If you wish, you can type your name, what makes it a bit personal, but it's no obligation.

Just type your question in the box below and click "ENTER" to start a chat.

Live help invites you to ask specific questions, related to the purchase of a product from our shop, or questions about your order.

What to do when Live Help is "offline"?

We do our very best to stay online as long as we can. If there is no operator to answer your questions, you can sent us an email with your questions and we will answer as soon as possible.

This is NOT an erotic chat line