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Complaints Procedure

If you should have any complaint and our customer service was not able to help.. you can send us a written notification. (post, email)

Please don't forget to write your name, address and customer number or order number to :

 

GR-Services
Complaint Service
PB 295
2000 Antwerp

 Belgium

 

As soon as we receive your letter or email, we will  send a receipt note.

You will receive a definitive answer within 7 calendar days after receipt.