Frequently asked questions (FAQ)

Does it cost to ship my order?

If you place an order be £4,95 shipping costs are charged. (Above the £50 you pay NO shipping costs).
Every order is also a Free Gift!

Become my order shipped discreetly?

YES! We deliver your order in a neutral blank box. One can NOT see that this is erotic products.
Your package will never be handed over to the neighbors. If you're not a message left at home you can pick up the package at your nearest post office.

Become my payment is also handled discreetly?

You will not see the name on your statements from our shop. get your invoice sent by mail.

When will I receive my order?

Your order will be prepared after your payment is received. You will receive your order within 1/3 working days to your home / office or at your selected collection point.

What if a product is broken?

You have a 2 year warranty on all our products. If you have a defective product, please contact us via the contact form. We will send you a free return label.

Batteries are included with the products?

Some manufacturers provide standard batteries with their products. You can order batteries with us in our section:> Pharmacy> Other> Batteries